Exploring pandemic preparedness through public perception and its impact on health service quality, attitudes, and healthcare image

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dc.contributor.authorIzmir, Onur
dc.contributor.authorLebcir, Reda M.
dc.contributor.authorOypan, Oguz
dc.date.accessioned2026-04-25T14:20:05Z
dc.date.available2026-04-25T14:20:05Z
dc.date.issued2025
dc.departmentSinop Üniversitesi
dc.description.abstractPandemic preparedness has gained increased significance in public health following the COVID-19 pandemic. Traditionally, it has been assessed from an internal organizational perspective, focusing on health sector readiness and addressing shortcomings. However, this perspective often overlooks the public's perception of preparedness and its influence on behaviors within the healthcare sector. This study investigates how public views on pandemic preparedness shape attitudes, behaviors, and the image of the healthcare industry, which are critical in determining how individuals interact with health entities and respond to public health advice during a pandemic. To explore this, a set of hypotheses linking pandemic preparedness with health service quality, attitudes, and healthcare image was formulated. An online survey conducted in T & uuml;rkiye gathered 322 responses. Hypothesis testing was performed using Structural Equation Modeling. The findings suggest that pandemic preparedness significantly impacts health service quality, public attitudes, and the image of the healthcare system during pandemic conditions. These results highlight the need to consider public perceptions of preparedness and their effects on behavior. Proactive communication strategies and public involvement in preparedness planning are essential for fostering a collective and informed response to the challenges posed by pandemics.
dc.identifier.doi10.1038/s41598-025-95488-8
dc.identifier.issn2045-2322
dc.identifier.issue1
dc.identifier.pmid40394188
dc.identifier.scopus2-s2.0-105005543125
dc.identifier.scopusqualityN/A
dc.identifier.urihttps://doi.org/10.1038/s41598-025-95488-8
dc.identifier.urihttps://hdl.handle.net/11486/8345
dc.identifier.volume15
dc.identifier.wosWOS:001492044900017
dc.identifier.wosqualityQ1
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.indekslendigikaynakPubMed
dc.language.isoen
dc.publisherNature Portfolio
dc.relation.ispartofScientific Reports
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_WOS_20260420
dc.subjectPerceived pandemic preparedness
dc.subjectHealth service quality
dc.subjectHealthcare image
dc.subjectCOVID-19
dc.titleExploring pandemic preparedness through public perception and its impact on health service quality, attitudes, and healthcare image
dc.typeArticle

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