The effect of transformational leadership on restaurant employees on trust, altruistic intention and organizational commitment: the moderation effect of surface acting

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dc.authoridRaza, Ali/0000-0002-3111-2342
dc.authoridSOYLU, SINEM/0000-0002-2196-1201
dc.authoriderkol bayram, gul/0000-0001-9764-2883
dc.contributor.authorKement, Uzeyir
dc.contributor.authorZeybek, Bihter
dc.contributor.authorSoylu, Sinem
dc.contributor.authorBayram, Gul Erkol
dc.contributor.authorRaza, Ali
dc.date.accessioned2025-03-23T19:32:08Z
dc.date.available2025-03-23T19:32:08Z
dc.date.issued2024
dc.departmentSinop Üniversitesi
dc.description.abstractPurposeThis study aims to investigate the impact of the transformational leadership style on the behaviour of restaurant employees. Also, it was aimed to investigate the effect of transformational leadership on trust and the effect of trust on altruistic intention and organizational commitment.Design/methodology/approachThe study integrates insights from transformational leadership to provide a fresh perspective to advance comparative organizational behaviour research. To test the hypotheses, the authors conduct a multiple analysis with observations from Turkey getting staff in culinary department with a quantitative survey.FindingsThis study equips different professional entities in the food and beverage industry with useful, contextualized links between transformational leadership. According to results, the perspective of transformational leadership style affects the concepts of trust, altruistic value and organizational commitment positively. Charisma, moral modelling and individualized consideration had a significant effect on trust. Also, trust has a significant effect on altruistic intention and organizational commitment.Research limitations/implicationsThe present study incorporated confidence as a mediating variable; however, it is recommended that alternative scales be used in subsequent research endeavours. Future research endeavours may incorporate theoretical frameworks such as theory of planned behaviour or stimulus-organism-response.Practical implicationsTransformational leadership style is a good acquisition for restaurant employees. There is a healthier and safer job sharing in these restaurants. This can be interpreted as a more satisfied customer. A good leader has a great contribution to the future and sustainability of the business.Social implicationsThis research created a new model and examined employees' views on the company and its management. As a result of the analysis, it was determined that charisma, moral modelling and individualized consideration had a significant effect on trust.Originality/valueThis assists in learning better service quality developing and business practices to augment culinary staff, thereby maximizing their valuable contributions to tourism growth. This research created a new model and examined employees' views on the company and its management.
dc.identifier.doi10.1108/EBR-05-2023-0169
dc.identifier.endpage638
dc.identifier.issn0955-534X
dc.identifier.issn1758-7107
dc.identifier.issue5
dc.identifier.scopus2-s2.0-85181509249
dc.identifier.scopusqualityQ1
dc.identifier.startpage613
dc.identifier.urihttps://doi.org/10.1108/EBR-05-2023-0169
dc.identifier.urihttps://hdl.handle.net/11486/5427
dc.identifier.volume36
dc.identifier.wosWOS:001136647500001
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherEmerald Group Publishing Ltd
dc.relation.ispartofEuropean Business Review
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_WOS_20250323
dc.subjectTrust
dc.subjectOrganizational commitment
dc.subjectTransformational leadership
dc.subjectSurface acting
dc.subjectAltruistic intention
dc.titleThe effect of transformational leadership on restaurant employees on trust, altruistic intention and organizational commitment: the moderation effect of surface acting
dc.typeArticle

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