Use of Media (Traditional/Digital) in Promoting Medical and Wellness Tourism

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Tarih

2024

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Springer Nature

Erişim Hakkı

info:eu-repo/semantics/closedAccess

Özet

The increasing interest in traveling for medical and wellness reasons opened new opportunities in the tourism industry in medical and wellness tourism. The service industry, including tourism, is developed more in some countries that invest in providing medical and wellness solutions and prepare special marketing offers to attract customers. The combination of technology, infrastructure, service provided by experienced staff, geographical location, and cultural assets of the countries make them attractive destinations popular with medical and wellness tourism worldwide. For that, they use traditional and digital marketing tools such as email, social media, and so on. However, neither traditional marketing nor digital marketing usage alone will be beneficial. Therefore, tourism companies are better able to integrate both online and offline marketing strategies for a more efficient marketing plan and to reach broader consumer segments. The importance of this chapter is to outline the combination of online and offline marketing tools that are used for medical and wellness tourism. This chapter starts with explanations and background information about medical and wellness tourism. Then, the following section discusses how medical and wellness tourists decide on medical and wellness treatments. Next, the influence of online and offline marketing tools and social media, specifically Word-of-Mouth (WOM), is explained. Finally, a conclusion is used to summarize the overall chapter. © Springer Nature Singapore Pte Ltd 2024.

Açıklama

Anahtar Kelimeler

Digital marketing, Health tourism, Integrated marketing communication, Medical and wellness tourism, Medical tourism, Social media marketing and media planning, Tourism marketing, Wellness tourism

Kaynak

Springer International Handbooks of Education

WoS Q Değeri

Scopus Q Değeri

Q3

Cilt

Part F3475

Sayı

Künye