An Exploratory Research on Social Support Perceptions of Foreign Workers in Tourism Enterprises: the Case of Sinop
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Tarih
2020
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
With the effect of globalization, migration has become one of the most important events of themodern life. Foreigners started to be seen in the employment markets with the effect of migrations and tourismenterprises became an important field of study for foreign workers. Social support of foreign employees infamily, friends and work environment has positive effects on their psychology and performance and facilitatestheir adaptation with the host community. In this context, the main purpose of the study is to understand theperception of social support in terms of the problems experienced by foreigners working in tourism enterprisesin the case of Sinop. For the purpose of the study, in-depth interviews were conducted with migrants andforeign students in Sinop. The collected data were subjected to content analysis. As a result of analysisperformed that identified four themes which include the reasons for coming to Turkey, social experiences,study problems and future perceptions. The findings showed that the participants' perception of social supportwas not low despite problems such as unregistered work, low wages and unqualification. Participants perceivedemotional, informational, togetherness and rarely financial support in family, friends and work environments.In addition, the results of the study indicate that the tourism sector is a facilitating and harmonizing field ofemployment for foreigners, with labor-intensive, seasonal and low-skilled jobs. The study is expected to makeoriginal contributions to the literature as it deals with the problem of foreign workers who are subject to veryfew studies in tourism. As a result of this study, macro recommendations for country policies towards foreignemployment and micro recommendations for tourism enterprises employing foreign personnel were tried to bedeveloped.
Açıklama
Anahtar Kelimeler
Otelcilik, Konaklama, Spor ve Turizm, İşletme
Kaynak
Turkish Studies - Social Sciences
WoS Q Değeri
Scopus Q Değeri
Cilt
15
Sayı
3
