Organizational Learning in Complex AI Environments

This chapter describes how the dynamic and rapidly changing business world develops, loses or reshapes its dynamic capabilities with the support of AI using an organizational learning approach. In today's world, businesses are experiencing tough transformations, especially with the rapid spread of AI. Today, organisations need to improve their dynamic capabilities (DC) to gain sustainable competitive advantage. DCs are defined as a firm's ability to integrate, build, and restructure internal and extrinsic competencies, and require effective resource use in the face of environmental change. AI can increase the data processing and analysis capabilities of businesses in fiercely competitive conditions, their ability to recognize complex patterns in large data sets, and their ability to generate insights from data. © 2026 by IGI Global Scientific Publishing. All rights reserved.